Service 03 — Lead Generation & CRM

Every enquiry captured. Nothing falls through.

Most businesses get enquiries. Most businesses also lose them — to slow responses, missed messages, or no system to follow up. Kinetic builds the complete capture and tracking infrastructure so every lead is seen, responded to, and followed up.

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60s
Auto-response time
100%
Enquiries tracked
3 wks
Fully live
0
Leads lost to slow response

/ WHAT WE DELIVER

01

Multi-Step Lead Capture Forms

Forms that qualify leads before they reach you — capturing service interest, timing, budget, and source. Every submission routes directly into your CRM.

02

CRM Dashboard

A clean, simple pipeline showing every lead by stage — New, Contacted, Proposal, Closed. See your conversion rate, follow-up dues, and open enquiries at a glance.

03

60-Second Auto-Response

The moment someone submits a form, they receive an automatic acknowledgement. You beat every competitor who takes hours to respond — before you have even seen the enquiry.

04

Source Tracking

Every lead tagged by where it came from — Google, Instagram, referral, direct. You know exactly which channels are working and which are not.

05

Email Notifications

You get an immediate email with every new lead — full details, contact info, and their specific enquiry. No need to log into a dashboard to stay updated.

06

Weekly Pipeline Reports

Every week, a summary of new leads, conversion rates, and open follow-ups — delivered to your inbox automatically.

/ WHY IT MATTERS

Response time determines who gets hired

Studies consistently show that responding to a lead within 5 minutes makes you 21x more likely to qualify them. Kinetic automates the first response so you are always first.

You cannot improve what you cannot see

Without a CRM, you have no idea how many leads you receive, which sources convert, or where leads drop off. Data-driven decisions start with visibility.

WhatsApp is not a CRM

Managing leads through WhatsApp means lost context, missed follow-ups, and no reporting. A proper system costs less than the leads you are currently losing.

/ HOW WE WORK

01

Discovery & Mapping

We map your current lead flow — where enquiries come from, how they are handled, and where they get lost. This defines exactly what to build.

02

Form & CRM Build

We build your lead capture forms and configure the CRM pipeline. Stages, fields, and labels are set up to match how your business actually operates.

03

Auto-Response Setup

Email templates are written and approved by you. The auto-response is tested across multiple devices and email clients before going live.

04

Integration & Testing

Forms are embedded on your website. Every submission is tested end-to-end. We confirm you receive notifications correctly and the CRM populates as expected.

05

Handover & Training

A 30-minute walkthrough covering how to use the CRM dashboard, how to update pipeline stages, and how to read your weekly reports.

/ COMMON QUESTIONS

What CRM platform do you use?

We build custom CRM dashboards using Supabase as the database. This means you own the data completely — no monthly SaaS fees, no platform lock-in.

Can this connect to my existing website?

Yes. The lead capture form can be embedded into any website — Next.js, WordPress, Webflow, or custom. It does not require a rebuild.

What if I get enquiries through Instagram DMs or WhatsApp?

We can set up a simple intake page that you share with prospects — a clean form that routes everything into the same CRM. All leads in one place regardless of where they started.

Can the CRM handle multiple team members?

Yes. Multiple users can access the dashboard with different permission levels. Useful for businesses with sales staff or admin support.

/ RELATED SERVICES

/ READY TO START

Let's build this
for your business.

Free 30-minute discovery call. I'll scope exactly what you need and tell you if this is the right fit.

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