Stop repeating the same answers
Hours, location, availability, prices, products, and policies come from one maintained source.
AI chatbot for businesses
One AI assistant for every customer conversation.
Kinetic Converse helps your business respond on WhatsApp using your real products, prices, and policies—then brings in your team exactly when a person is needed.
- ✓ Invite-only Early Access
- ✓ Assisted workspace setup
- ✓ Human control built in
WhatsApp customer
Do you have a blue formal shirt in medium?
Kinetic AI
Yes—the Formal Shirt SH-601 is available in blue, size M, for ₹1,899. Would you like to see it?
Answered from catalogue
Send me a photo
Formal Shirt · SH-601₹1,899Photo approved for customer replies
Needs your teamBulk order request
ReviewAvailable during Early Access
WhatsApp BusinessCustomer messages and team handoffs
More channelsRoadmap—not included in Early Access
WhatsApp connection options depend on provider approval and account eligibility.
The AI front office
Your customers ask everywhere. Give every conversation one system behind it.
Bring WhatsApp messages into a workspace where the assistant handles routine questions, your team handles exceptions, and every handoff stays visible.
Stop making customers wait
The assistant answers routine questions immediately, including outside your team's active hours.
Stop losing the hard questions
Every uncertain or sensitive request becomes a visible, reasoned handoff for a person to resolve.
One connected workspace
Built for the whole conversation—not just the first reply.
From a customer's first question to the moment your team takes over, Kinetic keeps the answer, context, and next action together.
Grounded AI
Answers from your business—not the internet.
Give the assistant your catalogue, business information, pricing rules, and policies. Every answer starts with your approved context.Conversational commerce
Turn product questions into confident next steps.
Share the right product, price, and approved photo in the same conversation, even when a customer asks naturally instead of using a SKU.Shared inbox
AI and your team work from one calm queue.
See every conversation, take over when needed, reply with text or product images, and hand the customer back to the assistant without losing context.Human handoff
Uncertainty becomes a task—not a guess.
Low-confidence and sensitive questions are flagged with the reason your team needs to step in. The customer still receives an honest response.Live pricing
Keep price logic deterministic.
Configure fixed, weight-based, length-based, or quote-only pricing. The system calculates first; the AI explains the verified result.Actionable analytics
See what customers ask and where they get stuck.
Track conversation volume, response performance, assistant coverage, and the questions that most often need your team.How it works
Business knowledge in. Confident conversations out.
Kinetic combines deterministic business logic with carefully bounded AI, so fluent replies never come at the cost of accuracy or control.
Request access- 1
Teach it your business
Add your catalogue, rates, FAQs, policies, and escalation rules.
- 2
Connect WhatsApp
Keep the channel your customers already use while your team works from one shared inbox.
- 3
Let AI and people work together
The assistant handles routine questions and routes the right exceptions.
KineticOverviewInbox3CatalogueAnalyticsInboxAll conversations
AM
Arjun Mehta
Needs teamI need a quote for 20 pieces
RS
Riya Sharma
AI repliedIs the store open today?
PS
Priya Shah
AI repliedShow me blue formal shirts
Arjun MehtaAI active · Meta
Can you give me your best price for 20?
A bulk order needs a custom quote. I've asked the team to help.
Handoff reasonCustom bulk pricingTake over
Human when it matters
Automation that knows when to step aside.
A chatbot should reduce repetitive work—not put customer relationships on autopilot. Kinetic keeps people visible and in control throughout the conversation.
- ✓A reason with every handoff
Your team sees why the assistant needs help before opening the thread.
- ✓Take over only when you are ready
A pending request does not silently shut down useful automation.
- ✓Hand back without losing context
Return routine follow-ups to the assistant after the exception is resolved.
Configurable by business
Different business models. One dependable conversation layer.
Your products, vocabulary, prices, and escalation rules change. The underlying system does not need to.
Retail & D2C
Answer product, stock, size, store, and delivery questions with approved catalogue context.
Jewellery
Apply live rates and business-defined pricing logic before the assistant writes the reply.
Wholesale
Handle routine availability questions and route bulk quotes to the right person.
Fitness & services
Explain plans, timings, locations, and policies while keeping exceptions human-led.
Trust is a product feature
Designed to earn the right to answer your customers.
The strongest automation is the one that stays inside clear boundaries. Kinetic makes those boundaries part of the product, not a prompt suggestion.
No invented answers
Low confidence triggers an honest response and a visible handoff instead of improvisation.
Prices stay deterministic
Your database computes the number. The language model never performs the commercial calculation.
Tenant data stays separated
Every workspace is isolated at the database layer with scoped access and private media.
Delivery is verified
A reply counts as sent only after the messaging provider confirms it. Failures surface loudly.
Frequently asked
Before you put AI in front of a customer.
Clear answers about what Kinetic does, where people stay involved, and how Early Access works.
01Is Kinetic Converse a generic chatbot builder?+
No. It is an assisted AI front office for businesses that receive customer enquiries on WhatsApp. Kinetic configures the assistant around your products, prices, policies, and team handoff rules.
02Will the AI replace my team?+
It handles repeatable questions and prepares the conversation for a person. Your team keeps control of exceptions, sensitive requests, negotiations, and every explicit takeover.
03Can it calculate prices for my business?+
Yes, when the pricing rule can be configured safely. The calculation happens deterministically from your stored rates and metrics; the AI only turns that verified result into a natural reply.
04Can I connect my existing WhatsApp number?+
Connection options are reviewed during onboarding. History-preserving Coexistence depends on Meta approval and account eligibility, and Kinetic will not connect a valuable business number through a path that could put existing chat history at risk.
05What happens when the assistant does not know?+
It says so clearly, records why help is needed, and adds the conversation to your team queue. The bot pauses only when a person explicitly takes over or a staff reply is confirmed as delivered.
06How do I get started?+
Request access and Kinetic will review your use case, catalogue, pricing model, WhatsApp setup, and the questions your team answers most often. Early Access onboarding is assisted.
Kinetic Converse Early Access
Give every customer question the answer—or the person—it deserves.
Bring your catalogue, pricing model, and most repeated enquiries. We'll help you turn them into one dependable AI customer assistant.